Bilbet India Customer Service

Belbet always strives to provide the highest quality of service to our players and provides users with 24/7 support. If you encounter any problems or questions during the game through the website or application, or if you need advice with casino, deposit and withdrawal, or anything else, you can always contact our support team for help. It operates 24/7 without any weekends or holidays. There are several ways to get the information you need.

Contact the Bilbet support team whenever you have a problem.


This is the easiest and most versatile way to get answers to your questions. You can send a support letter to the email address –

Please note that we only reply to this address. Any other email addresses are not official and may belong to scammers. Please be careful.

The main advantage of applying by email is that your question will be dealt with in a guaranteed manner and in as much detail as possible. The answer to your query will arrive within 24 hours, but we always try to process users’ requests faster.

To make our job easier and speed up the process of providing assistance, keep a few guidelines in mind:

  • Send emails through the feedback form, or from the email address you provided when you registered your account;
  • Stick to one thread of posts. Do not create new discussions;
  • Do not reply to emails with advertisements and newsletters;
  • In the subject line of the letter, tell us in a few words what the problem is;
  • In the text, describe in as much detail as possible the nature of the issue. If necessary, attach screenshots.

Also, always adhere to generally accepted rules and norms of communication. Being rude or insulting is not only not helpful in resolving issues faster, but can also lead to your account being blocked.

You can send an email to the support team.

Help section

If you have a general question, you can try to find the information you need in the help section. Here we have answered the most common questions about playing on the Bilbet betting site. Thanks to this you can save our time and get the answer you need much faster than if you contact the support team.

Bilbet site has a help desk for some questions.

Channels in social networks and messengers

We have our own channel in the popular messenger Telegram. You can find it by entering @bilbet_official in the search line in the messenger

Here you will find a lot of useful information, including announcements of future promotions and bonuses, tournaments, and important news.

You can also find us on the social network Instagram by the name bilbet_official.

You can also reach the Bilbet team in the social media.

Answers to questions

At what age can I play?

Only adult users are allowed to gamble. This means that you must be at least 18 years old to bet on sports and play casino games.

How many accounts can I have?

Users are allowed to have no more than one account. Repeated registration is prohibited by the rules and can lead to lifetime blocking.

Is there a bonus for the first deposit?

Yes, you can get a free bet of up to INR 5,000 for your first deposit.

Can I download the app?

Yes, we suggest downloading the Bilbet mobile app on Android. In it you will have all the same gambling features that are implemented on the official website.

Is there a promo code?

When registering your account, you can indicate STARTPROMO promo code to take part in all exclusive promotions and receive additional bonuses.