This is the easiest and most versatile way to get answers to your questions. You can send a support letter to the email address – [email protected]
Please note that we only reply to this address. Any other email addresses are not official and may belong to scammers. Please be careful.
The main advantage of applying by email is that your question will be dealt with in a guaranteed manner and in as much detail as possible. The answer to your query will arrive within 24 hours, but we always try to process users’ requests faster.
To make our job easier and speed up the process of providing assistance, keep a few guidelines in mind:
- Send emails through the feedback form, or from the email address you provided when you registered your account;
- Stick to one thread of posts. Do not create new discussions;
- Do not reply to emails with advertisements and newsletters;
- In the subject line of the letter, tell us in a few words what the problem is;
- In the text, describe in as much detail as possible the nature of the issue. If necessary, attach screenshots.
Also, always adhere to generally accepted rules and norms of communication. Being rude or insulting is not only not helpful in resolving issues faster, but can also lead to your account being blocked.
If you have a general question, you can try to find the information you need in the help section. Here we have answered the most common questions about playing on the Bilbet betting site. Thanks to this you can save our time and get the answer you need much faster than if you contact the support team.
Channels in social networks and messengers
We have our own channel in the popular messenger Telegram. You can find it by entering @bilbet_official in the search line in the messenger
Here you will find a lot of useful information, including announcements of future promotions and bonuses, tournaments, and important news.
You can also find us on the social network Instagram by the name bilbet_official.